Envision a Channel ecosystem where a ‘reactive’ renewal quote for subscriptions or service contracts is a thing of the past. Instead, envision a ‘proactive’ and digitzed process that transforms the entire renewal experience into an automated and seamless one while boosting your margins.
Yagna Renewal Cloud is a multi-vendor Recurring Revenue Automation Platform. It digitizes your renewal processes and proactively renews your subscriptions and service contracts, especially for your low-dollar, high-volume long-tail partners.
As a distributor, you collaborate with multiple vendors for renewals. These vendors share renewal quotes and Install Base data (IB) with you through their respective portals. Unfortunately, this creates a problem of ‘1000 portals’, where each vendor has a separate renewal portal to access their data, making it impossible for you to send proactive quotes to the resellers.
Also, this makes the process rely on resellers who may only be willing to provide a quote if the customer asks, making the process very reactive and hard to predict.
Additionally, you must undertake several manual tasks for responding to reactive quotes from the reseller, such as applying margins, converting to local currencies, and addressing tax and terms and conditions (T&C) before sending the renewal quotes to your resellers.
This manual and reactive renewal quoting process may take hours of labor and days or weeks to deliver, leading to delays and errors. It also adversely affects your margins in an already low-margin business.
Yagna Renewal Cloud makes your renewal processes proactive and zero-touch across multiple vendors. Yagna adapts to all renewals through a multi-vendor, multi-tiered channel ecosystem by connecting to the vendor’s existing renewal APIs or ingesting the IB/Quotes data feed via CSV. Once ingested, the platform automatically applies changes such as margins, currency conversion and taxation to the vendor renewal data and creates your quote version. Furthermore, the platform automates renewals by building customized journeys and templates for upcoming renewals, thus freeing up the renewal teams to focus on high-priority customers. In addition, it sends automated notifications, reminders, quotes, upsells and payment options to the resellers.
Also, the resellers can access your white-labelled renewal quotes on your portal or the Yagna portal, allowing resellers to further automate the quotes with their customers. These value-added services to your reseller partners promote ease of doing business and reseller loyalty.
- Zero-touch Automatic Quotes to Resellers
- Proactive Quotes
- Flexible Renewal Journeys (Workflows)
- Notifications, Reminders and Escalations for renewals
- Upsell the Services and Subscription
- Contract co-terming alerts
- Email Tracking and Analytics
- Cross-sell Products
- One-click Partner Onboarding
- Track Partner Activity on Renewals
- AI/ML-based Churn Analytics
- Dashboards for 360-degree business view
- Automatic updates to CRM systems
- Support for local languages
- Support for Payment and Split
- Unified APIs to access multi-vendor renewal data
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- Increase Annual Recurring Revenue (ARR) and In Quarter Renewal Rates (IQRR)
- Save at least 125 hrs. for every 100 contracts/subscriptions
- Increase on-time renewal rate by 20-25%
- Increase Low $$$ contracts conversion rate by 10-15%
- Transform your workforce’s focus from laborious renewal follow-ups to efficient deal closure
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